Why does the camera show a black and white image instead of color at startup

Why Does This Happen?

During the use of cameras, many users may encounter a common phenomenon: when the camera is first turned on, the screen displays in black and white. This occurrence is primarily due to the infrared (IR) sensor system not being immediately activated. Once the sensor detects the ambient light, it automatically turns off the night vision mode, allowing the camera to capture color images.

Is This Normal?

Absolutely! This is a standard operation for trail cameras, ensuring that they function optimally throughout different times of the day.

What Can You Do?

• Wait for a moment: Sometimes, just waiting for a few seconds, the camera will automatically adjust to color mode.
• Restart the camera: If the issue persists, restarting the camera may resolve temporary malfunctions.
• Manual Testing: Try manually capturing a few images (by pressing the right button in the camera menu) to confirm the camera’s functionality.

Contact Us:

• If your problem still cannot be solved, please contact us.