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GardePro 4G Cellular LTE Data Plan

Table of Contents

  1. Data Plans Overview
  2. Add-on Packages
  3. Frequently Asked Questions
    1. Q1: How to renew your exhausted subscription plan?
    2. Q2: Only purchased add-on package without main subscription, what to do?
    3. Q3: Bought wrong shared subscription & missed discount price, eligible for adjustment?
    4. Q4: How to cancel subscription & apply for refund?
    5. Q5: Payment failed with bank decline alert when subscribing data plan?

GardePro's 2023 data plans are tailored to cater to a variety of usage scenarios, ensuring that you have the perfect plan to match your requirements. With no activation fees and the option to pay annually for added convenience, these plans make staying connected easier than ever.

*Paid annually one-time. No activation fees. One plan per camera.

You need to purchase a separate data plan for each camera.

Data Plans Overview

Plan Photos OR Lite Video (sec.) Monthly Subscription Annual Subscription
BASIC 500 Photos/Month
OR 5,000 Lite Video(sec.)/Month		 $7/Month $67.2/Year
(Save 20%: $5.6/Month)
STANDARD 1,500 Photos/Month
OR 15,000 Lite Video(sec.)/Month		 $10/Month $96/Year
(Save 20%: $8.00/Month)
PREMIUM
(MOST POPULAR)		 Unlimited Photos/Month
OR Unlimited Lite Video(sec.)/Month		 $15/Month $144/Year
(Save 20%: $12.00/Month)

Add-on Packages

Item Price
50 HD Photos/year OR 250 Photos/month $5
200 HD Video (sec.) /year $5
LIVE STREAM 60 Min./Year $6

Note: If you encounter issues purchasing a data plan, try using a different credit card, as some cards may not be supported.

Compatible Models: GardePro Cellular Trail Camera X20 Series, X50 Series, X60P Series.

Frequently Asked Questions

Q1: How to renew your exhausted subscription plan?

A1: Renew directly via the Subscription Management section inside GardePro App. Select your target plan (Basic Main Plan / Add-on Package), complete payment following prompts, and your renewed plan takes effect instantly after successful checkout.

Q2: Only purchased add-on package without main subscription, what to do?

A2: Add-on data packages can’t work independently and must be bound with an active primary main subscription.

  • Option 1: Buy a valid main subscription first on the subscription page, then activate your add-on pack;
  • Option 2: Reach out to customer service to adjust your subscription combination manually.

Q3: Bought wrong shared subscription & missed discount price, eligible for adjustment?

A3:

  1. Unused subscription: Submit your order info to support to cancel the incorrect shared plan, re-purchase the correct bundle and apply valid discount.
  2. Partially consumed subscription: Our CS team will calculate the remaining valid period, either help switch your plan or refund price difference; processing takes 1~2 business days.

Q4: How to cancel subscription & apply for refund?

A4:

  1. Self-service cancel: Go to Subscription Management in App and tap Cancel Subscription. Your service remains available until the end of current billing cycle after cancellation.
  2. Refund application: If you meet refund criteria (unused service / duplicate purchase), contact support with your order ID + bound mailbox after canceling. Funds will be returned to original payment account within 3–5 working days once reviewed and approved.

Q5: Payment failed with bank decline alert when subscribing data plan?

A5:

  1. Pre-check: Ensure sufficient card balance, correct card number & unexpired card info; try switching to another debit/credit card for checkout.
  2. Consult your issuing bank: Confirm if your bank blocked cross-border transaction (GardePro is overseas merchant), ask bank to lift payment restriction.
  3. Customer service help: If payment still fails, send your payment screenshot to our support team for a newly generated exclusive payment link.

If your problem still cannot be solved, please contact us.

Updated on 17 Aug 2026

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