Home help FAQ

When I turn on the camera, the screen just continually flashes white

Updated on Dec 17, 2025


It may be due to poor battery contact. It is recommended to remove the batteries, wipe both ends of the battery the positive electrode (“flat”) of the battery compartment, and the spring with a clean cloth before reinstalling.

Upgrade your camera to the latest version if you know the Camera version number.

If your problem still cannot be solved, please contact us.