Yes. If your original GardePro cellular trail camera can no longer be used but its data plan is still active, you may request to transfer the remaining plan to another GardePro cellular trail camera.

A data plan transfer may be needed in the following situations:

The Original Camera Is Damaged

If your original camera is damaged or no longer works, and the data plan has not expired, you can request to transfer the remaining active plan to a replacement camera.

The Original Camera Was Lost or Stolen

If your camera was lost or stolen and the data plan is still active, you may request to transfer the remaining plan to your new replacement camera.

How to Request a Data Plan Transfer

Please contact the GardePro Support Team and provide the information below:

• The Camera ID of the original camera and the new camera
  or
• Your GardePro account information and the camera names of both cameras
  or
• The IMEI numbers of both cameras

If the original camera is still linked to your GardePro account, you can usually find the camera information in the GardePro App.

When contacting support, please mention that you would like to request a Data Plan Transfer.

Our Support Team will review your request and process the transfer as soon as possible.

If your problem still cannot be solved, please contact us.