Looking for Help?

Find answers to your questions

Why Is My Camera Screen Flickering, White, or Black?

If the screen is flickering, showing a white screen, or staying black while the buttons still respond, the issue may be related to the screen connection, firmware, power supply, or operating environment.

Please try the following troubleshooting steps:

Power reset the camera

Remove all batteries, wait about 30 seconds, then reinstall them and restart the camera.

Check the battery condition

  • Test with brand-new, high-quality 1.5V AA alkaline batteries.
  • Low or unstable power supply may cause abnormal screen display.

Check the operating environment

  • Extremely cold temperatures may temporarily affect screen performance.
  • Check whether there are signs of water ingress, condensation, or moisture damage.

Restore factory settings

If you can access the menu, try restoring the camera to factory settings.

Record a startup video

  • If the issue continues, please record the complete startup process, including the screen behavior and button response.
  • This will help determine whether the issue is related to the display module or screen connection.

If the screen remains abnormal while other camera functions work normally, the issue may be related to the display module or screen cable connection and requires further evaluation.

 

If your problem still cannot be solved, please contact us.

Updated on 05 Sep 2026