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Why Is the QR Code Not Showing on My Cellular Trail Camera?

If the QR code does not appear, please try the following steps:

1. Remove and reinstall the battery

  • Turn off the camera.
  • Remove the battery.
  • Wait a few seconds, then reinstall the battery.
  • Turn the camera back on.

2. Check the QR code based on your camera series

  • X66 / X70 / X80 Series: After restarting the camera, follow the on-screen instructions and press OK as prompted. Check whether the QR code appears.
  • X20 / X50 / X60 Series: Go to Settings → Activation Code and check whether the QR code is displayed.

3. QR code still does not appear?

If the QR code is still not displayed after reinstalling the battery, the camera's 4G cellular module may be malfunctioning.

If your camera is still within the warranty period, please contact GardePro Customer Support. We will help troubleshoot the issue and, if the 4G module is confirmed to be defective, provide a free replacement according to our warranty policy.

 

If your problem still cannot be solved, please contact us.

Updated on 17 Aug 2026

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