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How do I determine my Link Hub's network connection status using the LED indicator lights?

You can determine your Link Hub's network and binding status by observing the Red and Green LED lights on the device:

1. Before Adding/Binding the Hub (Initial Setup)

Solid Red + Flashing Green:
Status: Unbound / Ready for Setup
The Hub is powered on and operating normally, but it has not been added to your account yet.

2. After Adding/Binding the Hub (Daily Use)

Solid Red + Solid Green:
Status: Connected & Online
The Hub is successfully bound to your account and connected to the internet.

Solid Red + Flashing Green:
Status: No Internet / Connection Failed
The Hub is bound to your account, but it has lost its internet connection. Please check your Ethernet cable, router settings, or internet access.

💡 Quick Tip:

Notice that Solid Red + Flashing Green has two different meanings depending on your setup phase:

Before setup: Ready to be added.
After setup: Internet connection lost.

 

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Updated on 14 Aug 2026