What if the Link Hub Shows a Solid Blue Light?

A solid blue light that stays on continuously after powering up indicates that the Hub's internal system failed to boot up correctly, and cannot be detected in the app

Troubleshooting Steps:

Reset the Hub: Press and hold the Reset button on the Hub for 10 seconds.

Power Cycle: Unplug the power adapter and wait for 5 minutes.

Check Connection: Plug the power back in and connect the Hub to a different Ethernet port on your router.

What to Expect:

Normal Status: Upon a successful reboot, the Hub's LED indicators will display a solid Red light and a solid Green light, indicating it is online and ready to pair in the GardePro Link App.

If the Light Remains Solid Blue: If resetting and power cycling do not resolve the issue, the Hub's system firmware may be corrupted.

Still Need Help?

If your Hub remains solid blue, please contact GardePro Customer Support and attach a short video showing the LED status so we can arrange a replacement for you.

If your problem still cannot be solved, please contact us.