Why Doesn’t the QR Code Work?

If the QR code scan fails during the activation of your 4G cellular trail camera, you may have scanned the wrong QR code.

Some QR codes are printed on the camera packaging box or located inside the battery compartment for product identification and are not used for camera activation.

To activate your cellular trail camera, please scan the Activation Code (QR code) displayed on the camera screen using the GardePro Mobile app.

How to Find the Correct Activation Code

X66 / X70 / X80 Series

1. Turn on the camera.
2. Follow the on-screen instructions after startup.
3. Press OK when prompted.
4. The Activation Code QR code will appear on the camera screen.
5. Use the GardePro Mobile app to scan this QR code and complete activation.

X20 / X50 / X60 Series

1. Turn on the camera.
2. Press the MENU button to enter the camera menu.
3. Go to Settings → Activation Code.
4. The Activation Code QR code will be displayed.
5. Use the GardePro Mobile app to scan this QR code and complete activation.

QR Code Still Not Showing?

If the Activation Code QR code does not appear on your camera screen, please refer to the following troubleshooting guide:

Why Is the QR Code Not Showing on My Cellular Trail Camera?

If your problem still cannot be solved, please contact us.