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Can I Track My Stolen Cellular Camera?

We’re very sorry to hear that your cellular camera was stolen.

Unfortunately, we cannot continuously track a stolen camera or guarantee its location. If the camera is turned off, the batteries are removed, or it is otherwise unable to connect to the network, its location cannot be retrieved.

For cameras with built-in GPS, such as the X66, X70, and X80 series, we may be able to assist with locating the camera if it is turned on and operating normally after the theft. However, GPS does not allow the camera to be tracked while it is powered off or disconnected.

For cameras without GPS, such as the X20, X50, and X60 series, we are unable to determine or track the camera’s physical location.

For security purposes, we can also help remotely disable the stolen camera’s 4G cellular service and recommend canceling its photo subscription to prevent future subscription charges.

If you would like us to disable the camera’s cellular service or help with your subscription, please contact us at support@gardepro.com.

Updated on 05 Sep 2026

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