Looking for Help?

Find answers to your questions

Why doesn't my camera work during the Operation Hours I set? 

Operation Hours and Timelapse Period control different working modes. Please confirm which one applies to your setup:

Operation Hours → applies to Motion Detection only. The camera must be in Motion Detection mode for this setting to take effect;
Timelapse Period → applies to Timelapse only. If you want the camera to take time-lapse photos during a set period, please configure the Timelapse Period instead.

Note: Operation Hours is typically used at night to monitor animals that only appear after dark. The camera needs the night vision light when working at night, which drains the battery much faster than in the daytime. Please make sure the batteries are in good condition — low voltage may prevent the camera from capturing images (we recommend keeping the voltage above 9V).

 

If your problem still cannot be solved, please contact us.

Updated on 07 Sep 2026