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What should I do if the camera keeps saying "No SD Card"?

If you have tried formatting the SD card multiple times and reinserted it repeatedly, but the camera still cannot recognize it, the issue may be caused by a damaged SD card slot.

To help us diagnose and resolve this quickly, please try the following steps:

Test the SD card in a computer or another device to confirm if the card itself is working properly.

Try using a different, compatible SD card in the camera to see if it reads it.

Check the card slot for any physical damage, bent pins, or debris.

If the camera still fails to recognize any working SD card, the SD card slot is likely broken. Please contact our support team with your test results, and we will assist you with a replacement or repair under warranty.

 

If your problem still cannot be solved, please contact us.

Updated on 05 Sep 2026

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