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How to Replace the SIM Card in a SIM-Free Camera

SIM-free models allow you to replace the SIM card. To avoid an “Invalid SIM Card” error when activating the camera with a new SIM card, you must first remove the camera from the GardePro App.

How to Replace the SIM Card

  1. Remove the Camera from the App
    Open the GardePro App, select your camera, and tap “Remove Camera.”
  2. Replace the SIM Card
    After removing the camera from the app, replace the original SIM card with the new one.
  3. Activate the Camera Again
    Follow the in-app instructions to activate the camera with the new SIM card.

What If I Already Changed the SIM Card?

If you see an “Invalid SIM Card” error after replacing the SIM card, reinsert the original SIM card, then open the GardePro App and tap “Remove Camera.” Once the camera has been removed, replace the SIM card again.

If you no longer have access to the original SIM card, please contact our support team and provide your camera’s IMEI number. We can help unbind the camera remotely.

If your problem still cannot be solved, please contact us.

Updated on 19 Oct 2026