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Is there any obligation when I purchase a photo subscription?

No. There is no long-term obligation when you purchase a photo subscription.

You can purchase a photo subscription for your camera in the GardePro Mobile app. Monthly and yearly plans are available, and you can choose the plan that best suits your needs.

After the purchase is completed, go to the Plans page in the app, tap the Change button, and select Manage Auto-Renewal to view or update your auto-renewal settings.. You can choose to turn auto-renewal on or off at any time.

If you turn off auto-renewal, your photo subscription will automatically end when the current plan expires. You will not be charged again for the photo subscription. Your camera will still work normally, but the 4G wireless transmission feature will no longer be available.

If you would like to use the 4G wireless transmission feature again in the future, you can simply purchase a new photo subscription in the GardePro Mobile app.

 

If your problem still cannot be solved, please contact us.

Updated on 08 Aug 2026